Last updated: November 14, 2026
Introduction
Welcome to MindSing. We respect your privacy and are committed to protecting your personal data. This privacy policy explains what information we collect when you visit our website, how we use it, and the choices you have.
Information we collect
Information you provide
- Contact form: When you contact us, we collect your name, phone number, email address, your website if you share it, the background information you give about your project, and whether you agree to email and phone outreach.
- Updates subscription: When you subscribe to our updates, we collect your email address.
- Correspondence: Anything you send us by email, including feedback and the details you share on a discovery call.
Information collected automatically
Our hosting provider keeps standard server logs, which record the IP address, browser type, and pages requested for each visit. We use these logs only to keep the website secure and running.
We also measure how visitors use the website with Matomo, an analytics tool we host ourselves at analytics.mindsing.com. Matomo records the pages you view, the page that referred you, and your browser and device type, with your IP address anonymized. It sets no cookies, it does not track you across websites, and it respects your browser's Do Not Track setting. We use this to understand which content is useful. We do not use advertising trackers on this website.
How we use your information
- To respond to your enquiry and set up a discovery call
- To send you the updates you subscribed to; you can unsubscribe at any time using the link in each email
- To keep the website secure and reliable
- To understand how the website is used, using anonymous, aggregated statistics
We do not sell your personal data or share it with advertisers.
How we store your data
Our contact and subscription forms are provided by Zoho Forms, and the information you submit is stored in Zoho CRM. It is processed and stored according to Zoho's security and data protection policies; see Zoho's privacy policy for details. The website itself is hosted by Upsun. We keep your information only as long as we need it to respond to you, to provide the updates you asked for, or to meet our legal obligations.
How we use cookies
Cookies are small text files stored on your device when you visit a website. This website does not set cookies of its own. Our analytics runs without cookies and we do not use marketing cookies, which is why you will not see a cookie banner here.
The contact and subscription forms are embedded from Zoho. When one of these forms loads, Zoho sets the cookies it needs to deliver the form, such as a load-balancing cookie. These are strictly necessary for the form to work and are not used to track you across websites.
If we ever add cookie-based tracking to this website, we will update this policy first and, where consent is required, ask for it before any tracking starts.
Your choices
- You can unsubscribe from our updates at any time using the link in each email, or by contacting us.
- You can ask us to access, correct, or delete the personal data we hold about you by emailing us at the address below.
- You can turn on Do Not Track in your browser to opt out of our analytics.
- You can block or delete cookies in your browser settings; the embedded forms may not work without the cookies Zoho needs.
Contact us
If you have questions about this privacy policy, please contact us at:
- Email: privacy@mindsing.com